Green Goals and Inclusivity Updates, Quarter 1, 2025
Visitors may remember that earlier this year we shared our
Green Goals for 2025. Despite this being our busiest ever start to the season, we’ve still found the time to make some fantastic progress over the last 3 months and we are proud to share the first of our quarterly updates for 2025;
1. Community Engagement Projects
1.1 The Kingfisher Club joins the growing community of Warm Welcome Spaces
To provide a warm, welcoming, safe space where individuals can connect and make new friends, The Kingfisher Club at Riverside Holiday Village has joined the growing community of more than 5,100 Warm Welcome Spaces across the UK.
This space is open to all; with free Wi-Fi, satellite TV, free events and activities, a clubhouse serving hot food and drinks, plus conversation and a smile 😊
2. Community Environmental Projects
2.1 West Country Parks join the Million Mile Clean
Providing a clean and attractive destination for our visitors to enjoy not only benefits our business, it also positively impacts our local community and the wider environment. Which is why we have committed to join Surfers Against Sewage Million Mile Clean.
Now the biggest initiative of its kind in the UK, the Million Mile Clean is an annual event, mobilising 1,000,000 million volunteers to clean over 10,000,000 miles of UK landscape between 2021 - 2030.
3. Equality, Diversity and Inclusivity
3.1 New Access Guide
There are an estimated 16 million people in the UK with some form of disability, each with individual needs.
To help these visitors to make their own assessment of whether our holiday park is suitable for their unique requirements, we have created and published a comprehensive Access Guide for Riverside Holiday Village.
This guide combines clear photographs of key areas as well as simple wording to give our visitors the opportunity to assess accessibility on our park for themselves.
3.2 E-learning with the National Autistic Society
According to the British Medical Association, it is estimated that around 700,000 people in the UK have a diagnosis of autism. To help our team to better support these visitors, we will be undertaking a series of e-learning courses with the National Autistic Society.
These courses will include the following content:
- Understanding Autism
- Autism and Communication
- Autism and Sensory Experience
- Autism, Stress and Anxiety
- Autism: Supporting Families.
3.3 New Hearing Loop System
Approximately 2,000,000 people in the UK use hearing aids. So, to better support visitors with hearing impairments, we have installed a new Hearing Loop System in our Reception area at Riverside Holiday Village.
3.4 New 'All Terrain' Wheelchair and Additional Disabled Parking Bays
To allow visitors with mobility issues the opportunity to experience our fishing lake and new meadow walk at Riverside Holiday Village, we have purchased a specialist ‘All Terrian’ Wheelchair which visitors can borrow during their stay. Designed to handle most terrains effortlessly, from city streets to rugged trails, this innovative mobility aid offers the freedom to embrace new experiences. Our wheelchair is allocated on a first-come-first-served basis. Please ask at reception for more information.
We have also doubled the amount of disabled parking spaces outside of our reception and recreational facilities, along with a dedicated mobility scooter parking bay.
So, as you can see, we’re well on our way to meeting our Green Goals for 2025 and we look forward to updating you of our progress later in the year.
